Merchandise may not be returned without prior authorization from ShopKellyRight.net's Customer Service Department. All return requests must be made within 30 days of the shipping date and items must be in their original wrap and in sellable condition. Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Custom ordered (personalized) merchandise cannot be returned unless an error was made on the part of ShopKellyRight.com in the fulfillment of your order. Customers are responsible for any return postage. There is a 15% restocking fee on returned standard products. Shipping costs and taxes cannot be refunded.